Terms of Service

These Terms of Service ("Terms") govern access to and use of TacSafe, a business software service provided by Tactically Safe LLC ("TacSafe," "we," "us," or "our").

1. Agreement and eligibility

By creating an account, accepting an Order Form, clicking to accept these Terms, or using TacSafe, you agree to these Terms on behalf of yourself and, if applicable, the organization you represent ("Customer"). You represent that you have authority to bind Customer.

The Service is intended for business and workplace use by persons at least 18 years old. It is not directed to children.

2. Relationship to signed agreements

If Customer and TacSafe sign a SaaS Subscription Agreement, Order Form, Data Processing Addendum, or other written agreement covering the Service, that signed agreement controls to the extent of a conflict with these Terms.

3. Accounts and administrators

Customer is responsible for account credentials, authorized users, role assignments, company administrators, and activity occurring under its accounts. Customer will promptly disable access for users who no longer require it and will notify TacSafe of suspected unauthorized access.

Company administrators may access, manage, export, correct, or delete information within the Customer workspace as permitted by the Service. End users should direct workplace-record questions to their employer or organization administrator when Customer controls the relevant data.

4. Subscription, fees, and taxes

Paid subscriptions, seat counts, project limits, modules, usage limits, fees, billing frequency, and subscription term are stated in the applicable Order Form or checkout page. Unless stated otherwise, fees are non-refundable except as expressly provided in the governing agreement.

Customer is responsible for applicable sales, use, excise, value-added, and similar taxes, excluding taxes based on TacSafe net income. TacSafe may suspend paid access for undisputed overdue amounts after reasonable notice.

5. Customer Content

"Customer Content" means information, documents, photographs, project manuals, safety records, credential records, incident information, evaluations, safety data sheets, comments, and other content submitted to the Service by or for Customer.

Customer retains ownership of Customer Content. Customer grants TacSafe a limited, non-exclusive right to host, copy, process, transmit, display, and otherwise use Customer Content only as necessary to provide, secure, support, improve the functionality of, and comply with law in connection with the Service.

Customer represents that it has the rights, permissions, notices, and lawful basis necessary to submit Customer Content and instruct TacSafe to process it.

6. Workplace and personnel information

Customer is responsible for determining what workplace, employee, contractor, credential, evaluation, incident, photograph, and project information may lawfully be entered into the Service and for providing legally required notices to its personnel.

Unless separately agreed in writing, Customer will not use the Service to store Social Security numbers, full financial account numbers, payment card data, protected health information subject to HIPAA, biometric templates used for identification, classified information, or other data requiring specialized regulated handling.

7. AI-assisted and automated features

The Service may provide AI-assisted document extraction, image or hazard analysis, search, classification, summaries, recommendations, or other generated output ("AI Output"). AI Output is probabilistic and may be incomplete, outdated, misleading, or incorrect.

Customer must independently review AI Output before relying on it. Customer remains responsible for workplace conditions, inspections, safety decisions, training, corrective actions, regulatory compliance, personnel decisions, and the accuracy of records it maintains.

Customer may not use AI Output as the sole basis for hiring, firing, discipline, compensation, eligibility, assignment, medical, or other legally significant employment decisions.

References to OSHA standards, safety guidance, or project requirements are provided for informational assistance only. TacSafe does not provide legal advice and does not guarantee that use of the Service will establish compliance with OSHA or any other law or standard.

8. Emergency and high-risk use

The Service is not an emergency monitoring, dispatch, medical, rescue, fire, life-safety, or guaranteed hazard-detection system. Do not rely on TacSafe to identify every hazard or to notify emergency responders. Use appropriate emergency procedures and qualified personnel.

9. Acceptable use

Customer and users must comply with the Acceptable Use Policy. TacSafe may investigate suspected abuse and may suspend access when reasonably necessary to protect users, the Service, third parties, or legal compliance.

10. Third-party services

The Service may interoperate with hosting, identity, storage, payment, communications, analytics, AI, and other service providers. Third-party services are governed by their own terms when Customer separately contracts with them. TacSafe remains responsible for its contractual obligations relating to subprocessors it engages to provide the Service.

11. Intellectual property

TacSafe and its licensors own the Service, software, interfaces, documentation, trademarks, and related intellectual property, excluding Customer Content. Subject to these Terms, TacSafe grants Customer a limited, non-exclusive, non-transferable right during the subscription term to access and use the Service for its internal business operations.

If Customer provides feedback or suggestions, Customer grants TacSafe a perpetual, worldwide, royalty-free right to use that feedback without identifying Customer or disclosing Customer Confidential Information.

12. Confidentiality

Each party will protect the other party's non-public business, technical, and security information using at least reasonable care and will use such information only for the purposes of the relationship. Confidentiality obligations do not apply to information that is public through no breach, already lawfully known, independently developed, or lawfully received from a third party.

13. Privacy and data protection

TacSafe processes personal information as described in the Privacy Policy and, where applicable, the Data Processing Addendum. For organization-managed workspaces, Customer generally determines the purposes and means of processing Customer Content and TacSafe acts as Customer's service provider or processor for that content.

14. Suspension and termination

TacSafe may suspend access for a material security threat, unlawful use, violation of these Terms or the Acceptable Use Policy, nonpayment, or as required by law. Where practical, TacSafe will provide notice and an opportunity to cure.

Upon cancellation or termination, the Customer workspace may be placed in a restricted archive for 30 days. During that period, Customer may request export assistance subject to the applicable plan and technical availability. After the 30-day archive period, Customer Content is scheduled for permanent deletion from production and primary storage, subject to legal holds and routine disaster-recovery backup expiration.

15. Beta and preview features

Beta, preview, experimental, or early-access features may be changed, suspended, or discontinued at any time and may contain defects. Unless otherwise agreed, beta features are provided without service-level commitments and are subject to the Beta Evaluation Agreement when presented.

16. Warranty disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE, AI OUTPUT, DOCUMENTATION, AND BETA FEATURES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TACSAFE DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR IDENTIFY ALL SAFETY HAZARDS.

17. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY.

EXCEPT FOR PAYMENT OBLIGATIONS, A PARTY'S FRAUD OR WILLFUL MISCONDUCT, OR LIABILITY THAT CANNOT LEGALLY BE LIMITED, EACH PARTY'S AGGREGATE LIABILITY ARISING OUT OF THE SERVICE WILL NOT EXCEED THE FEES PAID OR PAYABLE BY CUSTOMER FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY. A SIGNED SAAS SUBSCRIPTION AGREEMENT MAY PROVIDE DIFFERENT CAPS.

18. Indemnity

Customer will defend and indemnify TacSafe from third-party claims arising from Customer Content, Customer's unlawful use of the Service, or Customer's violation of third-party rights, except to the extent caused by TacSafe. Any broader or reciprocal indemnities are governed by an applicable signed SaaS Subscription Agreement.

19. Changes to the Service or Terms

TacSafe may update the Service and these Terms. Material changes to these Terms will be posted with an updated effective date and, when required, notice will be provided through the Service or by email. Changes will not retroactively reduce rights under an existing signed agreement.

20. Governing law and disputes

These Terms are governed by the laws of the State of Nebraska, without regard to conflict-of-law rules. Unless a signed agreement states otherwise, the parties consent to exclusive jurisdiction and venue in the state and federal courts located in Lancaster County, Nebraska.

21. Nebraska entity, consumer protection, and electronic records

Tactically Safe LLC is a limited liability company organized under the laws of the State of Nebraska. These Terms are intended for business and workplace users. Nothing in these Terms is intended to waive non-waivable rights under the Nebraska Consumer Protection Act (Neb. Rev. Stat. §§ 59-1601 et seq.) or other mandatory Nebraska law to the extent such law applies.

Electronic signatures, click-to-accept records, and electronic records related to account creation and legal acceptance are intended to have the same legal effect as paper records under the Nebraska Uniform Electronic Transactions Act (Neb. Rev. Stat. §§ 86-612 et seq.) and applicable federal law, including the Electronic Signatures in Global and National Commerce Act.

22. Contact

Legal notices: Legal@tacsafe.app. Website: https://tacsafe.app.